Users may have trouble with Commerce Max Offsite Performance

Incident Report for Criteo Services

Resolved

This incident has been resolved.
Posted Jun 19, 2024 - 17:53 CEST

Update

We are continuing to investigate this issue.
Posted Jun 19, 2024 - 12:58 CEST

Investigating

Users may experiment timeouts using Commerce Max Offsite Campaign components in the platform or via API.

Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
Posted Jun 19, 2024 - 12:49 CEST
This incident affected: Commerce Max & Yield (Campaign) and Commerce Max & Yield - API (Campaign).