Data Processing Delays - Reporting Tools Affected

Incident Report for Criteo Services

Resolved

After the fix was implemented, the data had the time to catch up and is no longer delayed.

We have confirmed that the incident is over and that the service is operating normally.

Posted Jun 21, 2024 - 22:28 CEST

Identified

The delay is now catching up and data is expected to be up to date in the next 12 hours maximum.

Posted Jun 21, 2024 - 08:15 CEST

Investigating

Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the incident is being investigated.

Posted Jun 21, 2024 - 07:47 CEST

This incident affected: Commerce Growth - API (Analytics), Commerce Growth (Analytics), Commerce Max & Yield (Analytics), and Commerce Max & Yield - API (Analytics).