Commerce Growth - Event Tracking Timeline is empty

Incident Report for Criteo Services

Resolved

Dear customers, The issue impacting Commerce Growth Event Tracking has now been resolved ✅. The Event Timeline is displaying correctly again. We apologize for the inconvenience this may have caused and thank you for your patience while our team worked on a fix.

Posted Aug 22, 2025 - 14:17 CEST

Investigating

Dear users, we are currently experiencing an issue on Commerce Growth Event Tracking that is impacting all advertisers. At this time, the Event Timeline may appear empty. The root cause has been identified, and our technical team is actively working on a fix. We apologize for any inconvenience this may cause and thank you for your patience. We will share an update once the issue is resolved.

Posted Aug 22, 2025 - 14:10 CEST

This incident affected: Commerce Growth - UI (OneTag - Event Tracking).