Users may have trouble accessing Criteo UI

Incident Report for Criteo Services

Resolved

This incident has been resolved.
Posted Jul 10, 2026 - 12:35 CEST

Update

We are continuing to investigate this issue.
Posted Jul 10, 2026 - 12:26 CEST

Update

We are continuing to investigate this issue.
Posted Jul 10, 2026 - 12:24 CEST

Investigating

Users may have trouble accessing Criteo UI and APIs.

We are currently experiencing a global service outage affecting our platforms and public apis. We have identified the likely root cause, and our engineering teams are actively working on implementing a fix. We will continue to provide updates as we make progress. Thank you for your patience.
Posted Jul 10, 2026 - 12:21 CEST
This incident affected: Commerce Growth - UI (Campaigns, Analytics, Audiences, Product Catalog, Creative library, OneTag - Event Tracking, Biling and payments, Account Settings, Performance planner, Experiments) and Commerce Max & Yield - UI (Campaigns, Analytics, Audiences, Billing, Account Settings, Creatives).
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